I ordered 3 Korean phrasebooks at Honto in March. It’s June now and I haven’t received them. I think I know the problem. The problem is Honto always writes shipping fee on the box (for example ￥1500). So maybe, just maybe, the custom opened my box, found out that the total price of the books were not the same with the shipping fee on the box, and then the custom decided to not to send the package as a punishment.
So today, I sent an e-mail to Honto to ask them not to write the shipping fee on the box.
And, their answer is: we can do nothing about it, that’s just the way we do things around here. And use EMS next time.
Well, not as blunt as I made it to be. But that’s more or less what they were saying. Here, read for yourself.
Great, so I lost 50 dollars over their policy, and they can’t do anything about it for my next order. What’s so hard about not writing shipping fee on the box? 말도 안돼요.
You might want to be careful about it if you order Japanese books with airmail from Honto. Use EMS for shipping, instead. Honto is not really bad, just not flexible.
PS: If you don’t speak Japanese but still want to buy Japanese stuff, try CDJapan, instead.###
- CD Japan Review (koreanvitamin.wordpress.com)